At MS Technology, Inc, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. Occasionally, you will be asked to provide information about yourself. This privacy statement explains data collection and use in those situations.
In order to evaluate our software or have a sales engagement we need to collect specific information including name, title, company, city, state, country, email, IT infrastructure, and product preferences. Our account managers are divided by state and country so it is important that we understand where you are located to provide you with the best experience during your evaluation period.
We value your time and want to be sure we provide you with information relevant to your interests. We rely on various cookies and other tracking technologies to deliver online content and offers so that you are quickly provided with information that matters to you. (See detailed information under the “Cookies & Tracking” section below).
During your evaluation period, and when you become a customer or partner, you may engage with our support team to help get you up and running or troubleshoot issues. In addition to your personal contact information including name, company, title, email, phone and username, we may need to get the following information, including but not limited to, your system information, hardware and software environments, and sample files pertaining to your case.
As we engage in a sales agreement, we will need to collect financial information (electronic payment information and/or mailing address and point of contact for payment) as well as legal contract information.
If you are submitting an application for a job at MST you will be asked to provide your resume along with your contact information, work history, and qualifications.
You may visit MST at an in-person event. If you are interested in a follow-up by MST, we may ask you for a business card or to scan your badge. If we scan your badge we will be collecting the information you provided to the show organizers. If you sign up for a webinar we will be collecting information via a form to send you the relevant event details and follow-up. If you participate in a webinar by a third-party provider where MST is the sponsor, the vendor may share that information with us to be able to follow-up with you after the event.
Getting feedback from our users is crucial for product development and enhancements as well as internal process improvements. Usually our surveys are anonymous unless you would like to be contacted to discuss your feedback. We provide fields to get your contact information including name, company, email and location so we can get in touch with you for follow-up or if you are entering for a contest.
We usually collect personal information directly from you, however if you are working with us through a partner, system integrator, or reseller, we may be getting your information directly from such third party.
We do not sell, lease, rent or give away your personal information. We only disclose your personal information as described below within MST, with our partners, with service providers that process data on our behalf, and with public authorities as required by applicable law.
We will disclose personal information to the following recipients:
We use the information on how you interact with MST and our sites to promote our commercial offerings and to optimize the delivery of communications. In addition we may use your personal information to provide you with advertisements, promotions and information about products and services tailored to you and your needs. This may include demographic data or trend data provided by third-parties, where permitted. Contact details, including phone numbers, mail and email addresses, may be used to contact you. If you do not want us to use your personal information in this way, you can simply choose not to consent to such use of your data on the webpages and/or forms through which such personal information is collected.
Cookies are commonly used small text files that are placed on your computer or device by websites that you visit or HTML-formatted emails you open, to make websites work, or work more efficiently. There are different types of cookies including:
MS Technology, Inc welcomes your comments regarding this Privacy Statement. Please contact us by e-mail.There are different ways you can prevent tracking of your online activity. One of them is setting a preference in your browser that alerts websites you visit that you do not want them to collect certain data about you. This is referred to as a Do-Not-Track (“DNT”) signal. Please note that our websites may not recognize or act in response to DNT signals from web browsers. There is currently no universally-accepted standard for what a company should do when a DNT signal is detected.
If you have come to our site through a third-party referral you may have a cookie placed by the third-party. These third-party cookies are governed by the privacy policy of the company providing it.
We take reasonable and appropriate administrative, technical, organizational, and physical security and risk management measures in accordance with applicable laws to ensure that your personal information is adequately protected against accidental or unlawful destruction, damage, loss or alteration, unauthorized or unlawful access, disclosure or misuse, and all other unlawful forms of processing of your personal information in our possession. Securing personal information is an important aspect of protecting privacy. Our security organization applies policies, standards and supporting security controls at the level appropriate to the risk level and the services provided. In addition, appropriate security controls are communicated to application owners and technology teams across the business to support secure development of products and a secure operating environment. In addition we are constantly focusing internally on making security and technology improvements in support of the effort to protect personal information. We pay specific attention to the protection of personal information and the risks associated with processing this data. These measures include:
We lock doors and file cabinets, control access to our facilities, implement a clean desk policy, and apply secure destruction to media containing your personal information. We use CCTV and 24/7 alarm monitoring in all office spaces. We also use a secure data center facility that meets SSAE standards.
We use appropriate network and information security technologies and we monitor our systems and data centers to ensure that they comply with our security policies.
We conduct regular company-wide, as well as role-specific and targeted training and awareness programs on security and privacy, to make sure that our employees and contractors understand the importance of protecting your personal information, and that they learn and maintain the necessary knowledge and skills effectively to protect it in practice. Our organizational privacy policy and standards also guide our handling of your personal information.
MST takes every reasonable measure to prevent personal information breaches. If a breach were to occur, we have a process in place to take swift action within our responsibilities. These actions will be consistent with the role we have in relation to the products, services or processes affected by the breach. In all cases, we will work together with affected parties to minimize effects, to make all notifications and disclosures that are required by applicable law or otherwise warranted, and to take action to prevent future breaches.
The data we collect from you may be stored, with risk-appropriate technical and organizational security measures applied to it, on in-house as well as third-party servers in the United States as well as anywhere MST or our partners, system integrators, or resellers operate. Data collected by MST through sales and marketing efforts as well as through support requests are stored only in leading cloud services that meet or exceed industry standards.
Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” link in the email itself.
You also have choices about cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
Our Sites are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Sites or give us your personal information. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with MST’s services, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Policy.
You are also entitled to ask us to port your personal information (i.e. to transfer it in a structured, commonly used and machine-readable format) to you, to erase it, or to restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
We reserve the right to revise or modify this Policy. In addition, we may update this Policy to reflect changes to our data practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact us at privacy team at mstusa dot com, eviewer dot net or +1-704-544-3403.
MS Technology respects your right to privacy, we will not share your information with any other company.
If you prefer not to receive communications from MS Technology, Inc., please contact us via the MST’s website, www.mstusa.com.
Share
